FACTS
Local (212) 835-1501 Toll Free/Fax (866) 777-7567
*“All Hairline Illusions products are designed for Professional Use Only”
>PLACING ORDERS
Select the desired Wig Base Type below to pay for your order. After your order is confirmed our Customer Care Representative will contact you regarding your Cap Size Measurements, Hair Texture, Hair Length and Color.
Made with 100% rare raw and treated hair from Europe, Ethiopia, Egypt, India, Russia, Brazil, Malaysia, India, Asia and Dominican Republic.
Once your your order is place hair to your specification is purchased from a donor. Your 50% Deposit is used to purchase hair and is non-refundable.
Please Note: Prices include all hair textures wig lengths from 1" to 16". Longer lengths are $100 per inch. Custom Colors are $200. Cut and Style $200. All wigs come with light regular baby hairs unless requested by customer to leave out.
>CUSTOM WIG BASES
When seeking a wig base we normally don't offer, this base has to be developed. This includes but not limited to (extra thin or thicker) silicone, special effect wigs, co-op combination wigs using various materials. Custom wig base orders can take up to 28 months depending on raw materials.
>CUSTOM RUSH ORDERS: (Not available for custom developed wig bases)
3 Weeks add 25% of wig price (i.e. If the wig cost $1,000 the rush fee is $250)
2 Weeks add 50% of wig price
>COMPLETED SYSTEMS: After your system is completed it is mailed to you with tracking and insurance. All instructions are included in the package with sample application tapes and glues if required. Though hairstyles are discussed during consultations if you do not request and order cutting and styling your system will arrive neatly packed and unstyled. Normally cutting and stylling fee is $200+ and is added on your invoice. Stylist who accompany and place orders for customer are contacted upon wig completion and systems can be mailed to stylist for final styling. If you find any problems with your system please contact us immediately. Three, Six or Twelve month warranties comes with our systems.
>REFUND POLICIES:
Canceled Orders
Sample Stock Sized Units and Products:
Canceled orders will be subject to a 20% restocking fee if returned within 7 days including authorized return number (RTN#).
Canceled orders consist of any order that has been picked and packed, including orders that have not been shipped or orders that have been refused by the
receiver upon delivery.
Semi Custom Units
(Revised Stocked Size wigs with Hair lengths over 18" or custom color): Canceled orders will be subject to a 50% restocking fee.
All Stocked Sized Units with hair lengths longer than 18" and/or more than 2 colors are considered a semi-custom unit. Immediately after your order is placed a
ventilator is hired to begin the construction of your new custom wig. Constructing a wig can take anywhere from 60 to 180 hours depending on the hair and base
materials used. 50% restocking fee covers part of the expenses used to construct your wig. Selling a restocked custom wig is difficult. In most cases it will listed as
a closeout item.
Sorry no refunds for all discounted or sale units. Revisions and store credit only.
Custom Units Deposits:
Canceled orders will be subject to a 50% restocking fee if cancelled within 7 days of confirmation. No 50% Refunds after 7 days of order confirmation.
Immediately after your order is placed a ventilator is hired to begin the construction of your new custom wig. Constructing a wig can take anywhere from 60 to 120
hours or up to 8 months depending on the tier, hair and base materials used. 50% restocking fee covers part of the expenses used to construct your wig. Selling a
restocked custom wig is difficult. In most cases it will listed as a closeout item. Sorry no refunds for all discounted or sale units. Revisions and store credit only.
Custom and Semi-Custom Units Delivered: Sorry No Refunds
Sorry No Refunds for All Returned Orders. Credits, Exchanges and Revisions Only. A price-matched order will only available for in store credit. Selling a restocked
custom wig is difficult. In most cases it will listed as a closeout item.
>PAYMENTS ACCEPTED
We currently accept five methods of payment: Western Union and MoneyGram Money Transfers, Credit Cards, Paypal and Checks (prior to shipping and/or pickups).
Western Union Money Transfer
U.S. citizens can use any major credit card to make a money transfer on-line by visiting www.westernunion.com or by dialing 800-CALL-CASH
MoneyGram Money Transfer
U.S. citizens can use Master card or Visa to make a money transfer on-line by visiting http://www.moneygram.com or by dialing 1-800-MONEYGRAM®
Credit Card Payments
3% fee for credit card charges. (Orders are shipped to the billing addresses only)
Paypal Payments
4% fee for Paypal payments. (Orders are shipped to the billing addresses only)
Taxes
NY taxes are charged for payments
Check Payments
Please include State ID or Driver’s License Number along with your address and telephone number at the top of check. Mail checks payable to:
Hairline Illusions
352 7th Ave
New York, NY 10001
Tel: (866) 777-7567
Please include ORDER # given by Customer Care Agent along with your contact information. Stocked orders are shipped after payment is cleared.
>PAYMENT PLANS:
We offer payment plans to help make our systems more affordable. Orders are processed as soon as we receive deposit and completed over the time of agreed payment plan. If a customer wishes to push up payment plan and/or completion date, we should be notified at least 30 days in advance. International orders are mailed 10 business days after final payment is received. There are no refunds for payment plans.
>LATE PAYMENTS:
If you are unable to honor your payment plan please contact our office prior to payment due date to schedule a Deferred Payment Plan. Your payment is due on the date included on the invoice or agreed payment plan. Paying at a later date is considered late.
Financing: Late payments are subjected to 10% fee and order production will pause until payment plan is honored.
Payment Plans: If full payments are not receive upfront you are on a payment plan. Order production will pause until payment plan is honored.
Classes: Class dates are are subjected to rescheduling for late payments.
>RETURNED CHECK FEE:
10% of check amount per month until check is paid.
>WHAT IS A FULL LACE & LACE FRONT WIG?
Lace Front Wigs
Lace Front foundations are wigs that have strands of hair (ventilated) individually knotted to a polyester or nylon fine mesh (net like) material along the frontal area
of the wig. When properly adhered with special adhesives, the hairline gives the appearance of natural growing hair and can be parted in the front, crown and
sides -- making the hairline virtually undetectable.
Full Lace Wigs
Full Lace foundations are wigs that have strands of hair (ventilated) individually knotted to a polyester or nylon fine mesh (net like) material the entire wig. When
properly adhered with special adhesives, the hairline gives the appearance of natural growing hair and can be parted all over and warn in high ponytails.
>HOW LONG CAN A WEAR MY HAIRLINE ILLUSIONS™ LACE WIG?
Lace front wigs are used for theatrical purposes and shouldn't be worn longer than 3 days at a time. Our Matrix and Silicone units can be worn for up to 2 months. After extended wear, units must be removed to clean head and/or re-braid hair to reapply. We recommend removing and
washing your hair at least twice a month. NOTE: Lace wigs should be professionally applied. Not recommended for first-time users.
>HOW LONG WILL MY WIG LAST?
Although most our wigs really last years, the following is the suggest use of wigs:
CUSTOM WIGS
French Lace Wigs last 6 months to 1 year
Swiss Lace Wigs last 6 months to 1 year
Super Fine Swiss Lace Wigs last 3-6 months
Thin Skin Wig Wigs last up to 1 year
Dream Lace Wigs last up to 2 years
Vacuum Wigs last up to 3 years (Invisible Knots -- Shed free)
Cranial Hair Prosthesis Wigs last up to 3 years
Silicone Wigs last up to 3 years (Invisible Knots -- Shed free)
Matrix Wigs last up to 3 years (Invisible Knots -- Shed free)
Black Label Comes with 1-year warranty and last up to 5 years (Invisible Knots -- Shed free)
>STOCK CAP BASE SIZES
We do not stock wigs. We offer stock sized bases. For Semi Custom Units.
Cap Base Size: Small (Circumference 21"; Front to Nape 12", Ear to Ear 11"; Temple to Temple around back 12"; Nape 4")
Cap Base Size: Medium (Circumference 221/2"; Front to Nape 14", Ear to Ear 12 5/8"; Temple to Temple around back 14"; Nape 5")
Cap base Size: Large (Circumference 231/2"; Front to Nape 15 ", Ear to Ear 13"; Temple to Temple around back 14 1/2 "; Nape 6 ")
>CLASSES
Canceled classes will be subject to a 50% fee if canceled within 7 business days after initial deposit. Classes canceled 2 weeks prior to scheduled date can be rescheduled with no refund.
Immediately after your class is scheduled your instructor is hired and supplies are purchased. In some cases instructors are flown in to teach your class depending
on the availability.
Students should practice at least 1 hour a day 5 days a week for 3-6 months to master trade and prepare for certitication test.
Certification Test: Students are required to past all test to receive certification. Students can retake certification tests 90 days if he/she doesn't past.
>RETURNS:
If you notice wig with a manufacture defect, please contact us immediately and we will send you a Return Authorization Number and return form to include with
your shipment back to us. We will not accept any returns without an Return Authorization Number.
Sorry No Refunds for All Returned Orders. Credits, Exchanges and Revisions Only. A price-matched order will only available for in store credit.
Wigs will be exchanged or revised as long as they are in the original condition with all tags intact within 7 DAYS of receipt. If the wig has been worn or make-up on
the bonnet or has been trimmed we CAN NOT exchange for sanitary reasons.
>FRAUDULENT CHARGEBACK POLICY:
Hairline Illusions, LLC does not tolerate credit card fraud. No expense will be spared and all fraud, without exception, will be prosecuted to the full extent of the law.
The charge that will appear on YOUR CREDIT CARD STATEMENT will be “HAIRLINE ILLUSIONS ” or “HAIRLINE.” If you place a chargeback with your credit
card company (on purpose or by mistake) for any order that you placed and received, there will be a $75.00 research fee charged to your account upon receiving the chargeback by our merchant provider to cover our investigative expenses to prove that you did make the purchase. In addition, we will pursue civil legal action
seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. NO EXCEPTIONS WILL
BE MADE - If you do not remember making the purchase - call the number on your statement next to the charge BEFORE calling your bank.
>FRAUDULENT CHARGES - STOLEN CREDIT CARD PURCHASES
We log IP strings on all orders - any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your local jurisdiction for
prosecution to the fullest extent of the law. If you have been a victim of a fraudulent charge, please cancel your credit card and fax a copy of your filed police report
(866) 777-7567.
Hairline Illusions LLC (d.b.a. www.hairlineillusions.com) considers credit card charge backs to be fraud if you have made no reasonable effort to notify us by phone
that a problem existed, or to resolve or clarify a situation or matter. All frivolous chargeback’s not only cost our employees time away from our usual and customary
matters of conducting normal business, but cost us money. The customer must attempt to return any and all merchandise to 352 7th Ave, New York, NY 10001
before attempting a chargeback. NO EXCEPTIONS!
Customers who file chargeback’s will not be able to use credit cards for future purchases.
>TRADE IN YOUR WIG AND RECEIVE A DEDUCTION ON YOUR NEW WIG
No one provides a higher quality of service to those purchasing an unit than H.I.
If you own a Dream Lace, Matrix and/or Black Label wig and is interested in purchasing a new unit, you can trade in your old one in and receive up to $1,000 off
your new order (depending on the condition of your wig). Discounted and resale orders trade-ins are a lesser amount.
Please contact us for more information.
>LATE PAYMENTS:
A 10% Late Payment Fee may be assessed on an invoice that is 10 days past due.
>SUPPLYING YOUR OWN HAIR:
1. If you supply regular bulk human hair from a supplier you need 1 lb Double-Drawn Human Hair 10 oz
2. Your own hair - Please separate hair into 6 ponytails. Hair should be cleaned and dried and placed in a Ziploc bag.
Hair should be mailed in a padded envelope. Allow 2 inches for returns.
>WIG REPAIRS
Our wig experts can repair all wig types. Lace Front, Full Lace, Thin Skin, Semi Custom, Sheitels, etc. In order to get a price quote we will need you to mail the wig
to us. Make sure to add the bulk hair with wig. We also have virgin human hair available.
Mail Cleaned Wigs to:
Hairline Illusions
Wig Repairs
352 7th Ave
New York, NY 10001
>MEMBERSHIP ANNUAL FEE IS $500.
HAIRLINE ILLUSIONS MEMBERSHIP BENEFITS for Licensed Professionals.
* Hairline Illusions (HLI) is passionate about developing leadership in women in the beauty industry. As a HI member you will receive several opportunities to learn
the latest hair techniques at discounted rates.
* Receive discounted tickets to all HLI events.
* Save up to 40% off HI products when posted.
These benefits can save you thousands of dollars. Take full advantage of your HLI membership!
After buying your membership, please fax a copy of your license to (866) 777-7567 (include your order number on the top of the page). Receive a discount off all
orders instantly.
>WHAT'S THE DIFFERENCE BETWEEN TIERS 1, 2 AND 3 HUMAN HAIR?
1) TIER 1 Premium Grade Hair
100% rare raw and treated hair from Ethiopia, Egypt, India, Russia, Brazil, Malaysia, India, Dominican Republic.
2) TIER 2 High-quality Grade Hair
Tier 2 is made with 50% rare raw and treated hair from Ethiopia, Egypt, India, Russia, Brazil, Malaysia, India, and Dominican Republic. And 50% processed Indian
Remy Hair. (Human Hair Textures Available: Relaxed Look, Loose Wavy 4cm, Curly 3.5cm, and Afro 2cm)
3) TIER 3 WIGS Fine Grade Hair
Tier 3 is made with processed Indian Remy and Asian Remy Hair. (Human Hair Textures Available: Relaxed Look, Loose Wavy 4cm, Curly 3.5cm, and Afro 2cm)
>STEPS PREVENT SHEDDING AND TANGLING:
1) Wash base twice a month with base wash.
2) Never soak or wash wig in basin or sink. This soaking can loosen knots and cause shedding. Wash wig on head or wig stand.
3) Never brush our combs wig while hair is wet. Dry the knots before brushing hair. Brushing knots while the hair is wet will loosen the knots and cause shedding in the future.
4) Stay away from mineral oil based conditioners, shampoos and styling products.
5) Scratching the base can loosen the knots and cause shedding.
6) Excessive scrubbing during washing can loosen the knots and cause shedding.
7) Brushing with wig with paddle or hackle brushes can loosen the knots and cause shedding. Always use loop brushes or avoid knots when brushing.
8) Hard adhesives and the removal process can loosen the knots and cause shedding. Always use Super hold and remover or adhesive tape.
9) Excessive leave-in conditioners, mousses and holding sprays can loosen the knots and cause shedding. Less is best.
10) Processing the hair with chemicals can loosen the knots and cause shedding.
11) Never use TDI Knot Sealer. It can damage base fabric and cause shedding and rippling.
Bleaching the knots will cause shedding. Relaxing and perming the hair can cause shedding. Over processing the hair will cause shedding.
12) Never blow-curl your hair. Always set on rollers or air dry.
>SAMPLES
Due to the limited supply of lace and human hair, we are unable to supply pre-order samples at the moment. Please check back in the future. You are welcomed to
send us samples to match.
>DIFFERENT GRADES OF HUMAN HAIR
Our units made with Russian, African, Latin, Indian, Malaysian and Indonesian soft and bouncy 100% Human Virgin Hair from 1" to 65".
Human hair comes in many different textures and grades. The human hair must be strong and healthy to produce extensions that will last and wear without
tangling or drying. We use Grade A Virgin Human Hair cut from 1-2 donors depending on the density requested. Be Aware of resellers that use cheap factory wigs
with blends poor grades of hair and only cost under $50 to make that only last a few months. Our wigs TRULY last years.
There are four types of hair generally used in making human hair wigs: Chinese, Indian, Indonesian and Caucasian (European) hair. We use Malaysian, Chinese,
Indian, Indonesian, Caucasian (European) hair, African and Latin Human Hair! African and European hair is the least plentiful, and therefore it is very expensive to
the point where the price can be prohibitive to the average wig wearer. Asian hair is the most plentiful and least expensive, but it can be of coarse texture. This
texture is mostly suitable for wear by women of Asian or African descent, as it is generally similar in texture to their own.
>WHAT IS ASIAN HAIR?
Indonesian hair is thinner and softer than Malaysian, Chinese or Indian. We use Indonesian Hair. Indonesian hair is very light and bouncy -- very similar to
European Hair. Chinese hair is very thick and coarse -- We use coarse Chinese hair for our Relaxed Tier 3 wigs -- it should be noted here that not all processed
Chinese hair is coarse. Sometimes a texturizing process is performed on the hair to reduce the diameter of each hair to make it more resemble European texture.
However, this involves a high degree of processing, decreasing the life of the wig.
>WHAT IS REMY HAIR?
Human hair collected directly from a hair donor is Remy Hair. It is sometimes referred to as Cuticle Hair, Virgin Hair and Cut Hair. The majority of human hair sold
in the industry is non-cuticle hair. Using an acid-bath has stripped the hair cuticle. With Remy hair we do not do this so the hair cuticle is intact, therefore the hair is
stronger. Manufacturers have long used Indian hair.
>WHAT IS EUROPEAN HAIR?
High quality human hair, which is harvested from a person of European or Caucasian ancestry. This type hair is used for custom made wigs because of the
exceptional strength, quality and beauty, and is also used by manufacturers of high quality stock human hair wigs. European hair. European hair is very soft and
silky, and is preferred by many Caucasian women because it resembles the texture of their own hair. However, in some cases, European hair can be too fine and
limp to hold a style. While Indian hair is similar to European in texture on its own, without having to undergo the extra processing, it has more body and therefore is
a better choice for making wigs. As an added benefit, Indian hair is much less expensive than European, and so this hair is very desirable by those who prefer a
more silky textured human hair wig, without the high price of European.
>WHAT IS AFRICAN HAIR?
Very Rare! African high quality human hair, which is harvested from a person of African ancestry. This type hair is used for our custom made wigs because of the
exceptional strength, quality and beauty.
>WHAT IS LATIN HAIR?
Donors of Latin hair reside in Brazil and Dominican Republic. Latin hair curl texture rages from 4.5cm to approximately 3cm. absolutely stunning.
>TIPS ON FILLING YOUR INSURANCE CLAIMS FOR CLIENTS WITH MEDICALLY RELATED HAIR LOSS.
MEDICAL WIGS | FULL LACE FRONT WIGS | VACUUM WIGS
When a person requires a "CRANIAL HAIR PROSTHESIS" (medical wig) while undergoing cancer-related therapy or have been diagnose with Alopecia, they may
be eligible for reimbursement under their health insurance plan. Most insurance companies will cover from 80% to 100 % of a cranial prosthesis. Follow these
guidelines to file your claim to the insurance company: 1) First, check the ‘Benefit Booklet’ given you by your insurance carrier. This lists in detail all of the covered
expenses under your particular plan. Look for the section under ‘Covered Expenses’ relating to ‘prosthesis’ or ‘prosthetic devices.’ Or you can contact your
insurance carrier to ask about coverage for to ‘prosthesis’ or ‘prosthetic devices’. 2) Obtain a written "PRESCRIPTION" for "CRANIAL HAIR PROSTHESIS". On an
actual prescription form. Also, request a detailed letter from your doctor explaining the extent of your hair loss and the mental distress you have experienced due to
your medical treatment. Ask your doctor to use the words ‘cranial prosthesis’ as it is considered a medically necessary item. A brief letter from a psychiatrist or
psychologist may also be beneficial, if available.3) Take some pictures of yourself without your hair. This will immediately show that your claim is not for cosmetic purposes.4) Notify us about your medical need for alternative hair and we will also send you a receipt for a cranial prosthesis.5) Send your sales receipts for your
cranial prosthesis along with prescription, photos and letters from doctors.
1. Make sure to also include a letter - detail the emotional effects that alopecia areata or your medical treatment has had on your life. Discuss the financial
aspects of frequent wig purchases. Advice that a cranial prosthesis is just as medically necessary as a prosthetic limb or breast: it replaces a missing body part hair.
Explain the benefits of purchasing this type of prostheses (it is made to order, more security, more natural, etc.). Explain that although the initial cost of a
custom prostheses is higher, it will also last several years, thereby being a cost-effective item. If your employer is aware of your alopecia areata or medical
treatment, ask him/her to write a letter explaining the importance of having hair on your job. The following companies have covered cranial prostheses, at least in
part; however, each carrier operates differently in each state.
2. If your insurance company denies insurance coverage, you can appeal by sending a letter to the claims department supervisor; ask to be reviewed by a
medical review board and a written statement as to why the claim was denied. Bring a copy of your prescription and paid bill to the American Cancer Society for
partial reimbursement.
7) Never file an insurance claim for a wig. Always call it a CRANIAL PROSTHESIS.
1. Cranial prosthesis’s are different from budget or department store wigs in quality, performance, and service. Prosthesis’s are made of specialized material, for
individuals with severe hair loss. If you don’t have insurance contact your state or county agencies. The county department of social services usually offers medical
assistance
2. In most states for individuals who meet certain income guidelines.
These are guidelines only. Always follow the procedures stated by your insurance company so you can obtain the fullest benefits possible. Individual insurance
companies may have other or additional steps to complete. Wigs are not covered for:
* Male pattern baldness
* Female pattern baldness
* Natural aging
* Premature aging. The following ICD-9 codes are not covered for wigs:ICD-9 Code Description
704.00 Alopecia, unspecified: Baldness, Loss of hair
704.01 Alopecia, areata, Ophiasis (Alopecia areata: usually reversible, inflammatory, patchy hair loss found in beard or scalp.) (Ophiasis: alopecia areata
of children; marked by band around temporal and occipital scalp margins)
704.02 Telogen effuvium (Shedding of hair from premature telogen development in follicles due to stress, including shock, childbirth, surgery, drugs or
weight loss.
704.09 Other alopecia (folliculitis decalvans, Hypotichosis: NOS, postinfectional NOS, Psuedopelade)
757.4 Specified anomalies of hair Congenital: (alopecia, atrichosis, beaded hair) Congenital: (hypertrichosis, monilethrix, Persistent lanugo)
091.82 Sylphitic alopecia
Payment Guidelines: Applicable HCPCS Codes
HCPCS Code Description
A9282 WIG, ANY TYPE, EACH
References
1. Oxford Certificate of Coverage and Member Handbook
2. America Medical Association. ICD-9CM Code Book 2004, AMA Press 2003.
3. American Medical Association. Healthcare Common Procedure Coding System. Medicare's National Level II Codes HCPCS 2006. AMA Press 2005.
4. Medicare News Update, Issue 2000-11. August 1, 2000. Retrieved 2-23-2004.
5. Public Act No. 04-34; Connecticut General Statutes Sections 38a-504 and 38a-542
>SHIPPING & ORDER PROCESSING:
We ship our products worldwide and all packages are shipped with at most discretion. Please allow 1-3 days to process order. After order is processed please
allow 3 days for your order to be shipped if unit is in stock. Oders are shipped 3 business days after balance is paid if paid by credit card. For Custom and un-stocked orders please allow at least 28 working days to make unit. We will notify
you for unit measurements. All sales are final.
>HOW TO PLACE A CUSTOM ORDER?
You can order from our site or contact us, either by phone (866-777-7567) or complete our “CONTACT US” form and explain your individual needs, and the type of
system you want us to create for you and a customer care agent will contact you within 24 hours. No pushy sales person, no pressure, no embarrassment... If you
need extra help, please don't hesitate to call us: we are trained to help you over the phone.
In a few weeks depending on desired base, your wig will be totally hand-made to your own head measurements, One to three hairs at a time, in order to achieve
the best results.
We can make a natural looking custom system uniquely designed just for you. Hair loss is our specialty. If you suffer from Alopecia, Chemotherapy due to cancer
we will create your perfect wig to fit your needs. There is nothing like wearing a gorgeous wig designed just for you! Below are instructions on how to measure your
head for your custom or semi-custom made wig. This form can also be printed for your convenience.
>CAN I USE MY OWN HAIR TO MAKE A CUSTOM WIG?
Sure. If you are a cancer patient and would like to use your own hair before hair loss, send us your neatly stored ponytail in a Ziploc bag. If you have suffered from
hair loss and your ponytail is too thin – we can match your texture to finish the unit. See "SUPPLYING YOUR OWN HAIR" below.
>WILL MY WIG COME ALREADY CUT AND STYLED?
We strongly believe that the best way to cut your system is while it is on your head. Your system will come with light layers.
>WIG STORAGE
Keep your wig on a wig stand or wig storage box when you are not wearing it. This will air out your wig nicely and not stretch out the cap. It's also a great tool on
which to air dry your wig after it's been washed. Only keep the wig on a Styrofoam head or head block long enough to style it. You can keep your wig on the heads
- just don't pull the wig pulled all the way down on the heads. After you finish styling, just lift up the wig so that it's not completely on the head, just resting on the
head. If you done have a wig stand use a large zip lock bag.
>WHAT IS HAND-TIED?
A wig or hairpiece into which the hair has been knotted by hand.
>HOW TO APPLY OUR LACE UNIT?
Cornrow your hair and treat your scalp with ROOT Fuel®. Use ROOT Fuel® to prevent itching for extended use. Gently apply adhesive to the skin in front and
back lace area only and put wig on. Hold down the lace to the skin and count to 20 until the adhesive is dried. You will get more information about applying
systems with your order.
>HOW TO REMOVE ADHESIVE RESIDUE FROM THE LACE MATERIAL?
Spray some Adhesive Remover or equivalent oil based solvent where needed. Wait a few minutes.
Push the bottom of the lace firmly against a mirror and slide the unit down the glass. The glue gets pulled out from the lace and deposits itself on the glass.
>GLUE IN THE HAIR?
Spray some Adhesive Remover or equivalent oil based solvent where needed. Wait a few minutes. Using a fine toothcomb; gently comb and wipe away residue.
>HOW TO WASH THE WIG AND LACE?
Spray some Adhesive Remover to loosen up the glue and gently remove the glue off the unit.
Dampen the hair under a water facet.
(Using a 50/50 percent shampoo and water mixture in a spray bottle.) DO NOT SCRUB THE UNIT.
Spray the mixture onto the unit and let it remain for up to 15 minutes.
Rinse the mixture from the unit.
(Using a 50/50 percent conditioner and water mixture in a spray bottle.)
Spray the mixture onto the unit, but do not rinse out.
Comb out and style the hair as desired.
>VENTILATION?
The technique used in tying or knotting hair by hand into the cap of a wig or toupee to simulate the look of growing hair. A fully hand tied wig requires 60-90 hours
of labor to complete, which explains the cost of this type of wig.
>DO WE OFFER TRAINING?
We offer Extensions, Lace Front and Wig repair training course for professional people or any talented individual interested in a wig career. A professional
experienced instructor that will demonstrate “hands-on” repairs on actual wigs teaches the Courses. At the end of the Course you will have all the skills, tools, and
knowledge necessary to open your business.
>WHAT IS A GRATITUDE ROCK?
Free “Law of Attraction” Gratitude Rocks
Every time you touch your Gratitude Rock, it reminds you to feel appreciation for your experiences and circumstances. Restrain the negative thoughts and focus
on the positive and really be thankful. Amazingly, as you recognize and show appreciation this will attract additional good things in your life.
It Really Works!
>WIG REPAIRS
Our wig experts can repair all wig types. Lace Front, Full Lace, Thin Skin, Semi Custom, Sheitels, etc. In order to get a price quote we will need you to mail the wig
to us. Make sure to add the bulk hair with wig. We also have virgin human hair available.